Privacy Policy

Jiffy.com (US), L.P. ("Jiffy", "us", "we", or "our") operates the https://www.jiffy.com website (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We have updated our Privacy Policy as of September 29, 2021.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.jiffy.com.

Information Collection and Use

We may collect a variety of information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our Service if that information is necessary to provide you with our Service or if we are legally required to collect it.

A. Information You Provide to Us

  • Profile Information: If you sign up for an account, we ask you for your email address and a password, and any other information we collect.
  • Payment Information: When you make a purchase, we will collect that payment card information.
  • Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your email address, phone number, order number, if applicable, the contents of a message or attachments that you may send to us, and other information you choose to provide. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Service.
  • Careers: If you decide that you wish to apply for a job with us, you may email us your contact information and your resume. We will collect the information you choose to provide on your resume, such as your education and employment experience.
  • Contest Information: If you sign up to participate in a contest, we may receive information you provide while signing up for the contest.

B. Information We Collect When You Use Our Service

  • Location Information: When you use our Service, infer your more general location information (for example, your IP address may indicate your more general geographic region).
  • Device Information: We receive information about the device and software you use to access our Service, including internet protocol (IP) address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
  • Usage Information: To help us understand how you use our Service and to help us improve them, we automatically receive information about your interactions with our Service, like the pages or other content you view, the searches you conduct, purchases you make, and the dates and times of your visits, the time spent on those pages and other statistics.
  • Information from Cookies and Similar Technologies: We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Service.

Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

C. Information We Receive From Third Parties

  • Information from third parties: We may receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you.

How We Use the Information We Collect

We use the information we collect:

  • To provide, maintain, improve, and enhance our Service
  • To communicate with you, provide you with updates and other information relating to our Service, provide information that you request, respond to comments and questions, and otherwise provide customer support
  • For marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you
  • Writing product reviews
  • To personalize your experience on our Service such as presenting tailored content
  • To facilitate transactions and payments
  • Saving your purchase history
  • To de-identify and aggregate information collected through the Service and use it for any lawful purpose
  • To find and prevent fraud, and respond to trust and safety issues that may arise
  • For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency
  • For other purposes for which we provide specific notice at the time the information is collected.

How We Share the Information We Collect

We may share or otherwise disclose information we collect from or about you as described below or otherwise disclosed to you at the time of the collection.

  • Affiliates: We may share any information we receive with our corporate affiliates for any of the purposes described in this Privacy Policy.
  • Vendors and Service Providers: We may share any information we receive with vendors and service providers retained in connection with the provision of our Service.
  • Analytics Partners: We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
  • Advertising Partners: We work with third party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Service and they may otherwise collect or have access to information about you which they may collect over time and across different online services. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
  • As Required By Law and Similar Disclosures: We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Service.
  • Merger, Sale, or Other Asset Transfers: We may disclose and transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
  • Consent: We may also disclose information from or about you or your devices with your permission.

Behavioral Remarketing

Jiffy uses remarketing services to advertise our Service to you on third party websites after you have visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads about Jiffy to you based on your past visits to our Service.

Your Choices

Location Information: You can prevent your device from sharing precise location information at any time through your device's operating system settings.

Marketing Communications: You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive important emails regarding recent transactions, including orders and returns.

California Residents: You may have additional rights; please see the relevant section of this policy to learn more.

Do Not Track Disclosure

We try to support Do Not Track ("DNT"), a preference you can set in your web browser by visiting Preferences or Settings. The purpose of DNT is to inform websites that you do not want to be tracked. However, there is no accepted standard on how to respond to DNT signals, and our efforts may not be effective in all cases.

Compliance with Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

We encourage you to practice general information safety guidelines by choosing a strong password for your jiffy.com account and changing passwords frequently. Please note that in no circumstance will Jiffy ask you to give your password or personally identifiable information over email.

International Transfer

Our Service is hosted in the United States and intended for visitors located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

Privacy of Children

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Delete Your Account

In the interest of protecting your privacy, we allow you to terminate your account on our website whenever you wish. Please be aware that this action will result in the complete erasure of your account data and this cannot be recovered or reversed.

To delete your account, adhere to the steps provided below:

  1. Ensure you are logged into your account. If not, please log in first.
  2. Navigate to the Account Information page by clicking on your name located on the top navigation bar. Alternatively, use this direct link: https://www.jiffy.com/account/edit
  3. Find and click on the 'Delete Your Account' button in red at the bottom of the page.
  4. A popup will appear. Verify the action by entering your password and clicking the 'Delete Your Account' button within the popup.
  5. An email will be sent to confirm your request to delete the account. Unless you cancel this request, your account will be permanently removed within a timeframe of 24 to 48 hours.

Changes to This Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you by updating the date above.

Contact Us

If you have any questions about this Privacy Policy, please contact us.